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frequently asked questions

What services does Inferno Gym offer?

      Inferno Gym offers a wide range of fitness services, including personalized training programs, group fitness classes, cardio equipment, strength training, nutritional advice and much more. Our experienced trainers are here to help you achieve your fitness goals.

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What are the ticket options?

      We offer flexible passes without binding contracts, no entry fees and no deposit for the entry card. The detailed plan and prices can be found in the Membership page.

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Can I try classes before becoming a member?

      No, but we do not charge any registration or cancellation fees, so you can start and cancel your pass at any time. We also have a 1-day and 7-day pass for short-term testing of our gym. The 1-day pass offers free consultations with a personal trainer.

 

What should I take with me to training?

      Please bring comfortable exercise clothes, a water bottle and appropriate gym shoes. Our lockers are locked with padlocks. You can purchase it at the Club reception or bring your own. It is recommended to take a towel with you to both the gym and group classes. We provide the necessary exercise equipment.

 

Is personal training possible?

      Absolutely! We have experienced personal trainers who can create an individual fitness plan tailored to your goals. For more information about our personal training services and to book sessions, please contact our reception.

What are the hours of your gym?

      Our gym is open from Monday to Friday from 6:00 a.m. to 10:00 p.m. and on Saturday and Sunday from 8:00 a.m. to 8:00 p.m.

How to cancel a pass?

      We're sorry to see you go! If you want to delete your data from our system, please contact the reception. WE HAVE NO CONTRACTS!

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Do you offer nutritional tips?

      Yes, we provide nutritional guidance to our members. Our experts can help you with personalized meal plans, dietary advice and healthy eating tips to help you on your fitness journey. We have licensed personal trainers and dieticians who will answer all your questions.

How to contact customer service?

      For any questions or assistance, you can contact our customer service team via email or any of our social media platforms, which you can find in the CONTACT section.

Policies

Privacy & Cookie statement

Updated November 2nd, 2023

This privacy and cookie statement is reviewed and updated regularly. If we change this statement, we will post the updated statement here. Any changes will go into effect on the last updated date shown above. We will not retroactively use or share your personal information for materially different purposes without first taking reasonable steps to provide you notice.

At Inferno Gym, we are dedicated to providing a safe and secure online environment for our visitors and customers. This Privacy & Cookie Statement outlines how we collect, use, and protect your personal information when you interact with our website.

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